RENTAL POLICIES

These are general rental policies that in no way replace the policies or statements outlined on the rental agreement or its terms & conditions page.

California Rent A Car does NOT accept debit cards or prepaid cards of any kind.

Renters must be a minimum of 21 years old except for the following vehicles, which require the renter to be 25 or older:

Cadillac Escalade
Chevy Suburban LT (Luxury)
Jeep Wrangler
12 & 15 Passenger Vans
Mercedes E Class
Mercedes GLE
Range Rover
Refrigerated Vans

Our vehicles can be driven anywhere in the state of California and – with permission from a California Rent A Car representative – Nevada and Arizona. Please tell us in advance if you’re traveling out of state.

While Renter’s Liability Insurance (RLI) is available on most rentals, Supplemental Liability Insurance (SLI) is NOT available on 12 & 15 Passenger Vans, Cargo Vans or Refrigerated Vans.

CDW on Passenger Vehicles (Mid and High Roof vans are NOT Passenger Vehicles as defined by Cal Civ Code §§ 1939.01 – 1939.37)

CDW is NOT insurance. It is an optional service that waives our right to collect repair costs from therenter for damage done to our vehicle. Coverage exceptions apply.

The following is a non-exhaustive list of actions that are certain to void CDW coverage:
● Driving the vehicle off paved roads
● Vehicle being driven by anyone not authorized by the rental agreement
● Using the vehicle for any illegal or improper purpose
● Failing to complete a CA Rent A Car Incident Report within 24 hours of occurrence
● Intentional, willful, wanton or reckless conduct
● Driving the vehicle to Mexico
● Any act that breaches the Rental Agreement

CDW on Non-Passenger Vehicles (Mid and High Roof vans of all types and Refrigerated Vans).
CDW does not cover roof damage or any damage caused by overhead collision.
CDW is available on High Roof Cargo Vans & Refrigerated Vans. There is a $1500 deductible on all damage.

RETURNS
When permitted, vehicles that are returned after hours are not checked in until the next business day. Returning a vehicle after hours does not reflect or communicate in any way a rental being closed out or returned without damage.